FREQUENTLY ASKED QUESTIONS
1. HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
Orders are generally processed in 24-48 hours from the time of receipt (excluding Saturday & Sunday). Once your order has shipped you will receive a confirmation email with tracking information.
We offer both USPS and
Please understand that delivery services are currently experiencing delays ranging from 1 to 5 business days depending on domestic destination. For international deliveries delays are ranging from 5 to 10 business days.
2. WHAT DATE SHOULD I ORDER BY TO RECEIVE MY ITEMS IN-TIME FOR CHRISTMAS 2017?
Please make sure your order is placed by one of the following dates in order to receive in time for the 2017 Christmas holiday. US (domestic priority): Order on or before 12/19/2018 US (domestic express): Order on or before 12/20/2018 International (first class mail): Order on or before 12/6/2018 International (express): Order on or before 12/17/2018
3. DO YOU SHIP INTERNATIONALLY? AND WHAT
For individual country shipping costs, once you select your destination country on the checkout page the shipping rates will be available for viewing.
4. DO YOU OFFER FREE SHIPPING?
We offer free domestic shipping in the United States on orders greater than $200 (before tax). Once you reach the checkout page free shipping will automatically be applied to the Fedex Ground shipping option.
5. WHY DID MY ORDER GET CANCELLED?
Your order may have been
1) We cannot ship to hotels
2) We cannot ship to PO Boxes in select countries
3) Your shipping address is not valid
4) Requested information to verify your order was not received
5) The item(s) in your order is currently not available
6. WHAT IF I NEED TO CHANGE MY ORDER OR SHIPPING ADDRESS?
7. WHY DOES MY TRACKING NUMBER NOT WORK?
Tracking numbers are assigned once we process your order, but packages are not scanned by USPS and
8. CAN I BUY SIGNED MEMORABILIA?
We do not sell signed memorabilia but we do offer promotions throughout the year to win autographed items from The Money Team. Please be sure to follow us on social media for the latest announcements.
9. HOW CAN I JOIN THE MONEY
We embrace "Hard Work & Dedication" 24/7 x 365 and are always looking to expand our team with those individuals who also share the same work ethic. Please email us
10. WHAT IF A SIZE OR ITEM THAT I WANT IS NOT AVAILABLE?
If the size is not depicted then that means it is sold out. If an item is marked as 'SOLD OUT' we typically try to restock the item in 2-3 weeks.
11. HOW CAN I EXCHANGE OR REFUND MY ORDER?
We will gladly exchange or refund any item(s) that have been unused and are in new condition within 14 days from the date that your order was delivered. Please ship your product to the below address and include the original invoice with a note stating the purpose of the return :
ATTN: Returns
4616 W Sahara Ave, #238
Las Vegas, NV 89102